Portugal – Telephone operator services – CPI N.º 180/2026/ECP/DGA/AQUISIÇÃO DE SERVIÇOS DE ATENDIMENTO EM AMBIENTE DE CENTRO DE CONTACTO
Issued by Agência para a Reforma Tecnológica do Estado, IP · via TED — Tenders Electronic Daily (EU)
- Published
- 21 Oct 2026
- Closes
- 21 Nov 2026, 23:59 UTC
- Reference
- 727454-2026
- Location
- Portugal
- Sector
- Financial & Professional Services
- Type
- services
At a glance
Agência para a Reforma Tecnológica do Estado, IP in Portugal has published an invitation to bid in financial & professional services: “Portugal – Telephone operator services – CPI N.º 180/2026/ECP/DGA/AQUISIÇÃO DE SERVIÇOS DE ATENDIMENTO EM AMBIENTE DE CENTRO DE CONTACTO”. Submissions close on 21 November 2026, 31 days from today. Quote reference 727454-2026 in any correspondence with the buyer. One document is attached to this notice. FreeTender has recorded 11 notices from this buyer since 2026, 9 of them currently open. There are 95 open financial & professional services notices in Portugal on FreeTender. Bids are submitted to the buyer through TED — Tenders Electronic Daily (EU), not through FreeTender.
Details
Aquisição de serviços para atendimento técnico, em regime de bolsa de horas, em ambiente de Centro de Contacto.
Lots Lot 1 — CPI N.º 180/2026/ECP/DGA/AQUISIÇÃO DE SERVIÇOS DE ATENDIMENTO EM AMBIENTE DE CENTRO DE CONTACTO
Buyer: Agência para a Reforma Tecnológica do Estado, IP
Buyer country: PRT
Procedure: open
CPV code: 79511000
Full notice, tender documents and how to bid are on the official TED page (link above).
Context for bidders
We hold 11 notices from Agência para a Reforma Tecnológica do Estado, IP, going back to September 2026 — 9 of them still open. They buy mostly in IT & Telecom, Facility Management & Cleaning and Financial & Professional Services. There are 95 open Financial & Professional Services tenders in Portugal. This one closes in 31 days.
More from this buyer
- Aquisição de serviços de suporte técnico e manutenção das plataformas de comunicações unificadas da infraestrutura tecnológica da arte· closes 29 Oct
- Aquisição de plataforma de testes de segurança aplicacional (dast)· closes 29 Oct
- Aquisição de serviço de comunicações expressroute· closes 29 Oct
- Portugal – Repair and maintenance services of electrical and mechanical building installations – AQUISIÇÃO DE SERVIÇOS MANUTENÇÃO PREVENTIVA E CORRETIVA DE SISTEMAS DE AVAC· closes 1 Nov
- Portugal – Data-processing machines (hardware) – AQUISIÇÃO EQUIPAMENTO HARDWARE PARA REFORÇO DA INFRAESTRUTURA DO DR E DAS PLATAFORMAS DE CONTAINERS· closes 11 Nov
Similar Financial & Professional Services tenders
- Aquisição de serviços de seguro de responsabilidade civil profissional para associados da OMD· closes 4 Nov
- Portugal – Supply services of medical personnel – CT-26/00965 - Aquisição de serviços de medicina do trabalho e avaliações psicológicas para o biénio 2027/2028, em regime de fornecimento contínuo· closes 21 Nov
- Portugal – Printing and related services – Aquisição de serviços de impressão em regime de outsourcing, por lotes, com publicação no JOUE· closes 5 Nov
- Aquisição de serviços de comunicação, recreativos e de animação para implementação da Aldeia Natal de 2026· closes 27 Oct
- Health Insurance Services for Locally Employed Staff at U.S. Mission Portugal· closes 28 Oct
Documents
- TED-official-notice-727454-2026.pdfDownload (pdf)
Before you bid on this tender
A quick checklist to help you decide whether to bid and prepare a compliant submission for this financial & professional services opportunity. Always verify the details on the official source.
- Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
- Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
- Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
- Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
- Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
- Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
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