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Portugal – Technical computer support services – Serviços de atendimento e suporte ao utilizador (Service Desk de Tecnologias de Informação)

Issued by EDA - Electricidade dos Açores, SA · via TED — Tenders Electronic Daily (EU)

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Published
14 Oct 2026
Closes
11 Nov 2026, 23:59 UTC
Value
EUR 560,000
Reference
707507-2026
Location
Portugal
Sector
IT & Telecom
Type
services

At a glance

EDA - Electricidade dos Açores, SA in Portugal has published an invitation to bid in it & telecom: “Portugal – Technical computer support services – Serviços de atendimento e suporte ao utilizador (Service Desk de Tecnologias de Informação)”. Submissions close on 11 November 2026, 29 days from today. The stated value is EUR 560,000. Quote reference 707507-2026 in any correspondence with the buyer. One document is attached to this notice. FreeTender has recorded 5 notices from this buyer since 2026, 5 of them currently open. There are 170 open it & telecom notices in Portugal on FreeTender. Bids are submitted to the buyer through TED — Tenders Electronic Daily (EU), not through FreeTender.

Details

Aquisição de serviços de atendimento e suporte ao utilizador na área das tecnologias de informação (Service Desk), incluindo a receção, registo, encaminhamento e resolução de pedidos e incidentes dos utilizadores, bem como o apoio técnico necessário à utilização dos sistemas e infraestruturas de TI da entidade adjudicante.

Lots Lot 1 — Serviços de atendimento e suporte ao utilizador (Service Desk de Tecnologias de Informação) (estimated 560000)

Buyer: EDA - Electricidade dos Açores, SA

Buyer country: PRT

Procedure: open

CPV code: 72611000

Full notice, tender documents and how to bid are on the official TED page (link above).

Context for bidders

We hold 5 notices from EDA - Electricidade dos Açores, SA, going back to October 2026 — 5 of them still open. They buy mostly in IT & Telecom, Energy & Power and Water & Environment. There are 170 open IT & Telecom tenders in Portugal. This one closes in 29 days.

Documents

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this it & telecom opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

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