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Accepting bidsitbPortugal

Portugal – Customer services – Prestação de Serviços de Relação com Cliente

Portugal – Customer services – Providing Customer Relations ServicesEnglish, machine translated

Issued by TMP - Transportes Metropolitanos do Porto, EMT, SA · via TED — Tenders Electronic Daily (EU)

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Published
12 Nov 2026
Closes
15 Dec 2026, 23:59 UTC
Reference
789200-2026
Location
Portugal
Sector
Financial & Professional Services
Type
services

At a glance

TMP - Transportes Metropolitanos do Porto, EMT, SA in Portugal has published an invitation to bid in financial & professional services: “Portugal – Customer services – Prestação de Serviços de Relação com Cliente”. Submissions close on 15 December 2026, 34 days from today. Quote reference 789200-2026 in any correspondence with the buyer. One document is attached to this notice. There are 113 open financial & professional services notices in Portugal on FreeTender. Bids are submitted to the buyer through TED — Tenders Electronic Daily (EU), not through FreeTender.

Key requirements

Taken from the notice by FreeTender. The tender document on the official portal is binding — check it, and any corrigendum, before you bid.

To bid on EU public procurement

Most EU buyers ask for the European Single Procurement Document (ESPD) as a self-declaration with the bid. Submission is on the e-procurement platform named in the notice.

English summary

Machine translated from Portuguese by FreeTender. The original notice below is the binding text.

Lots Lot 1 Customer Relation Services — Provision of Customer Relation Services Buyer: TMP - Transportes Metropolitanos do Porto, EMT, SA Location: Porto Buyer country: PRT Procedure: open CPV code: 79342300 Full news, tender documents and how to bid are on the official TED page (link above).

Details

Prestação de Serviços de Relação com Cliente

Lots Lot 1 — Prestação de Serviços de Relação com Cliente

Buyer: TMP - Transportes Metropolitanos do Porto, EMT, SA

Buyer country: PRT

Procedure: open

CPV code: 79342300

Full notice, tender documents and how to bid are on the official TED page (link above).

Context for bidders

There are 113 open Financial & Professional Services tenders in Portugal. This one closes in 34 days.

Documents

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this financial & professional services opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

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FreeTender mirrors this notice for reference. Verify the details and bid on the official portal.

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