Population Health Management (SBS10511)

This procurement covers the Population Health Management framework. The framework will cover population health management software solutions that enable analysis and management of health data from a variety of sources to improve healthcare delivery and decision-making. This will empower Approved Organisations and stakeholders to deliver proactive, personalised care while improving efficiency and supporting preventative health interventions. Also can support addressing health inequalities and the wider social determinants and support the decision-making process across the health and social care sector. The framework is divided into three lots:

Lot 1: Population Health Management Digital Solutions

Delivery of population health management systems that will support the NHS's and other public sector organisations desire to deliver population level health and care across whole, or large-scale areas of the population - for example, an integrated care system, a city or town, a health community, a large acute Trust or a local authority - or multiples of these. Lot 1 is suitable for solutions with the below characteristics:

• Solutions that can address large scale populations, however defined.
• Multiple features and functionality, covering a wide range of Population Health Management.
• Typically draws data from a range of sources of other organisations.
• Horizontal integration to provide large populations to manage.
• May or may not include the features and functionality of more specialist solutions.

Lot 2: Consultancy &Support Services

The nature of services will be to address a variety of needs through providing information, advice, direction and potential solutions to customers. Suppliers will be expected to be able to assist customers to make more informed decisions surrounding their population health programme.

• Support of the delivery of population health management to the NHS and broader public sector.
• Consultancy services are about helping the NHS or other public sector organisations that may use this framework to implement and deliver population support for some or all of the people who live in the areas they either commission or provide health and care services to.
• Consultancy could extend across the NHS, wider health, public health, local government, broader policy areas impacting on health (such as transportation policy, housing policy, employment, environmental - other areas of policy relating to population health management and social determinants of health.
• Consultancy might also be more targeted, dealing with a more limited area of healthcare, such as risk stratification, social prescribing, medicines usage, etc.

Lot 3: Combined Solutions

This Lot covers the provision of Population Health Management solutions that deliver bundle services or comprehensive workflows. Population Health Management provided under this Lot should ensure a seamless, integrated approach, delivering all the necessary components required for Approved Organisations.

Across all lots, suppliers must provide:

• Software licences or subscriptions
• Implementation, configuration, and integration services
• Training, onboarding, and change management support
• Ongoing maintenance, updates, and technical support
• Clear service level agreements and performance reporting