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Poland – Call centre – Świadczenie usług odsłuchu i oceny jakości rozmów dla TAURON Sprzedaż sp. z o.o. i TAURON Sprzedaż GZE sp. z o.o.

Poland – Call centre – Provision of listening services and quality assessment of conversations for TAURON Sales Sp. z o.o. and TAURON Sales of GZE sp. z o.o.English, machine translated

Issued by TAURON Sprzedaż sp. z o.o. · via TED — Tenders Electronic Daily (EU)

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Published
3 Nov 2026
Closes
8 Dec 2026, 23:59 UTC
Reference
762025-2026
Location
Poland
Sector
Financial & Professional Services
Type
services

At a glance

TAURON Sprzedaż sp. z o.o. in Poland has published an invitation to bid in financial & professional services: “Poland – Call centre – Świadczenie usług odsłuchu i oceny jakości rozmów dla TAURON Sprzedaż sp. z o.o. i TAURON Sprzedaż GZE sp. z o.o.”. Submissions close on 8 December 2026, 36 days from today. Quote reference 762025-2026 in any correspondence with the buyer. One document is attached to this notice. FreeTender has recorded 7 notices from this buyer since 2026, 3 of them currently open. There are 293 open financial & professional services notices in Poland on FreeTender. Bids are submitted to the buyer through TED — Tenders Electronic Daily (EU), not through FreeTender.

English summary

Machine translated from Polish by FreeTender. The original notice below is the binding text.

The subject of the Agreement is to provide the Contractor with the following services: a. listening to sales talks (including complaints conversations) b. listening to non-sales talks (including complaints conversations) c. listening to information/examination talks d. recording from the conversation of the client's data and the conduct of the conversation for the purposes of implementation complaint e. Transcription of Conversations. Lots Flight 1 — The provision of audition services and quality assessment of conversations for TAURON Sales Sp. z o.o. and TAURON Sales of GZE sp. z o.o. Buyer: TAURON Sales Sp. z o.o.

Details

Przedmiotem Umowy jest świadczenie przez Wykonawcę na rzecz Zamawiającego usługi: a. odsłuchu Rozmów Sprzedażowych (w tym rozmów reklamacyjnych) b. odsłuchu Rozmów Niesprzedażowych (w tym rozmów reklamacyjnych) c. odsłuchu Rozmów Informacyjnych/Ankietowych d. zapisania z rozmowy danych klienta oraz przebiegu rozmowy na potrzeby realizacji reklamacji e. Transkrypcji Rozmów.

Lots Lot 1 — Świadczenie usług odsłuchu i oceny jakości rozmów dla TAURON Sprzedaż sp. z o.o. i TAURON Sprzedaż GZE sp. z o.o.

Buyer: TAURON Sprzedaż sp. z o.o.

Buyer country: POL

Procedure: open

CPV code: 79512000

Full notice, tender documents and how to bid are on the official TED page (link above).

Context for bidders

We hold 7 notices from TAURON Sprzedaż sp. z o.o., going back to September 2026 — 3 of them still open. There are 293 open Financial & Professional Services tenders in Poland. This one closes in 36 days.

Documents

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this financial & professional services opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

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