Nammiskills Platform upgrade through platform development., data warehousing CRM and Data management with Improvement to the AI and Data Functionalities of the platform

Specific Procurement Notice (SPN) Request for Proposals without Prequalification Information Systems (Design, Supply and Installation)

Purchaser: Forward Digital Mena

Project: Digital Skilling for Employment (DSE) Project – P506407

Contract Title: Design, Development and Deployment of an AI-Enabled Digital Skills and Employment Platform (nammiskills V2)

Country: Lebanon

Grant No.: TF-D1121

RFP No.: LB-FORWARDMENA-575936-GO-RFP

Issued on: 19 October 2026

1. Forward Digital Mena has received financing from the World Bank toward the cost of the Digital Skilling for Employment (DSE) Project (P506407), and intends to apply part of the proceeds toward payments under the contract for Design, Development and Deployment of an AI-Enabled Digital Skills and Employment Platform (nammiskills V2). For this contract, the Borrower shall process the payments using the Direct Payment disbursement method, as defined in the World Bank's Disbursement Guidelines for Investment Project Financing, except for those payments which the contract provides to be made through letter of credit. 2. Forward Digital Mena now invites sealed Proposals from eligible Proposers for Design, Development, Deployment, Integration, Testing, Commissioning, and Support of an AI-enabled Digital Skills and Employment Platform (nammiskills V2) in Lebanon. The assignment includes the enhancement and further development of the existing nammiskills platform, including its Learner, Employer and Administrator spaces, AI-enabled functionalities, Customer Relationship Management (CRM) setup and configuration and the provision of the required CRM subscriptions, third-party integrations, data and system migration, cloud deployment, security and data protection requirements, training, documentation, warranty and post-deployment support. The Information System (IS) is expected to be implemented over a period of 27 weeks . The contract shall also cover the provision of CRM subscriptions, maintenance, technical support and related follow-up services, as specified in the RFP, through 31 December 2027 , which constitutes the contractual completion date. 3. The procurement process will be conducted through international competitive procurement using Request for Proposals (RFP) as specified in the World Bank's Procurement Regulations for IPF Borrowers , September 2025 ("Procurement Regulations"), and is open to all eligible Proposers as defined in the Procurement Regulations. 4. Proposals will be evaluated in accordance with the evaluation process set out in the RFP document. The following weightings shall apply: Rated Criteria (including technical and non-price factors): 70% ; Proposal cost: 30% . 5. Interested eligible Proposers may obtain further information from Forward Digital Mena, Attention: Michelle Boustany, Procurement Specialist, at procurement@forwardmena.org. The Request for Proposals document will be available electronically as specified below. 6. The Request for Proposals document in English will be provided free of charge to interested eligible Proposers upon submission of a written request by email to procurement@forwardmena.org. The Request for Proposals document will be sent electronically by email. 7. Proposals must be submitted physically to the address indicated below or electronically by email to procurement@forwardmena.org on or before 30 November 2026 at 12:00 noon (Beirut local time) . Electronic submission will be permitted. Late Proposals will be rejected. For electronic submission, Proposals shall be submitted in two separate parts: (i) the Technical Part and (ii) the Financial Part. Both parts shall be submitted as separate encrypted, password-protected electronic files. Passwords shall not be included in the submission email. The password for the Technical Part shall be provided during the scheduled Technical Proposal opening, following the Purchaser's instructions. The password for the Financial Part shall not be provided at the time of Proposal submission or during the Technical Proposal opening. The Technical Parts will be opened on 30 November 2026 at 12:30 PM (Beirut local time) , in the presence of Proposers' designated representatives who choose to attend, either physically or virtually. Virtual connection details will be communicated to Proposers in advance. The Financial Parts shall remain unopened and inaccessible to the Purchaser during the technical evaluation. Following completion of the technical evaluation, only Proposers whose Technical Parts qualify for progression to the financial evaluation will be invited to provide the passwords for their Financial Parts for the subsequent Financial Proposal opening. The location, date and time of the Financial Proposal opening will be communicated to those Proposers in accordance with the RFP. 8. All Proposals must be accompanied by a Proposal Security of USD 15,000 (Fifteen Thousand United States Dollars), in hard copy , in accordance with the requirements specified in the RFP document. 9. Attention is drawn to the Procurement Regulations requiring the Borrower to disclose information on the successful Proposer's beneficial ownership as part of the Contract Award Notice, using the Beneficial Ownership Disclosure Form included in the RFP document.

10. The address referred to above is

Forward Digital Mena

Attention: [contact details removed]

BDD 1294 Building, Bachoura Street, 2nd Floor Beirut, Lebanon

Telephone: [contact details removed]

Email: procurement@forwardmena.org

Website: www.forwardmena.org