Luxembourg – IT services: consulting, software development, Internet and support – Assistance au service Guichet.lu Helpdesk
Issued by Centre des technologies de l'information de l'Etat · via TED — Tenders Electronic Daily (EU)
- Published
- 23 Aug 2026
- Closes
- 21 Sept 2026, 23:59 UTC
- Reference
- 473266-2026
- Location
- Luxembourg
- Sector
- IT & Telecom
- Type
- services
Details
Le marché consiste à assister le service Guichet.lu Helpdesk pour assurer le support et la gestion du 1er niveau de dépannage.
Lots
Lot 1 — Lot 1: Support du 1er niveau – mise à disposition de sept (7) agents Helpdesk
Lot 2 — Lot 2: Chef d’équipe du service Guichet.lu Helpdesk – mise à disposition d’un (1) agent
Buyer: Centre des technologies de l'information de l'Etat
Buyer country: LUX
Procedure: open
CPV code: 72000000
Full notice, tender documents and how to bid are on the official TED page (link above).
Context for bidders
Centre des technologies de l'information de l'Etat has 1 open notice on FreeTender. There are 2 open IT & Telecom tenders in Luxembourg. This one closes in 30 days.
Documents
- TED-official-notice-473266-2026.pdfDownload (pdf)
Before you bid on this tender
A quick checklist to help you decide whether to bid and prepare a compliant submission for this it & telecom opportunity. Always verify the details on the official source.
- Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
- Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
- Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
- Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
- Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
- Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
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FreeTender mirrors this notice for reference. Verify the details and bid on the official portal.
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