Italy – Helpdesk and support services – ARIA_2025_197_F Acquisizione del Servizio Microsoft Unified Support
Issued by Azienda Regionale per l'Innovazione e gli Acquisti S.p.A. · via TED — Tenders Electronic Daily (EU)
- Published
- 19 Oct 2026
- Closes
- 30 Nov 2026, 23:59 UTC
- Value
- EUR 812,000
- Reference
- 718962-2026
- Location
- Italy
- Sector
- IT & Telecom
- Type
- services
At a glance
Azienda Regionale per l'Innovazione e gli Acquisti S.p.A. in Italy has published an invitation to bid in it & telecom: “Italy – Helpdesk and support services – ARIA_2025_197_F Acquisizione del Servizio Microsoft Unified Support”. Submissions close on 30 November 2026, 42 days from today. The stated value is EUR 812,000. Quote reference 718962-2026 in any correspondence with the buyer. One document is attached to this notice. FreeTender has recorded 11 notices from this buyer since 2026, 6 of them currently open. There are 111 open it & telecom notices in Italy on FreeTender. Bids are submitted to the buyer through TED — Tenders Electronic Daily (EU), not through FreeTender.
Details
ARIA_2025_197_F Acquisizione del Servizio Microsoft Unified Support
Lots Lot 1 — Acquisizione del Servizio Microsoft Unified Support (estimated 812000)
Buyer: Azienda Regionale per l'Innovazione e gli Acquisti S.p.A.
Buyer country: ITA
Procedure: open
CPV code: 72253000
Full notice, tender documents and how to bid are on the official TED page (link above).
Context for bidders
We hold 11 notices from Azienda Regionale per l'Innovazione e gli Acquisti S.p.A., going back to August 2026 — 6 of them still open. They buy mostly in Healthcare & Pharma, IT & Telecom and Financial & Professional Services. There are 111 open IT & Telecom tenders in Italy. This one closes in 42 days.
More from this buyer
- Italy – Various medicinal products – Procedura aperta multilotto ai sensi dell’art. 71 del D.Lgs. n. 36/2023 per l’affidamento della fornitura di levometadone e metadone cloridrato, dei relativi sistemi di distribuzione/dosaggio e dei flaconi per la distribuzione del farmaco e servizi connessi.· closes 27 Nov
- Italy – Diagnostic systems – ARIA_2026_038_fornitura di test per lo screening HCV su matrice salivare e servizi connessi· closes 6 Nov
- Italy – Software-related services – ARIA_2026_478_F - Procedura aperta, ai sensi dell’art. 71 del D.lgs. 36/2023, per l’impl. del Clinical Decision Support System (CDSS)· closes 2 Dec
- Italy – Database software package – ARIA_2026_660_F_ lotto unico, per la fornitura di licenze, dei prodotti “Qlik Sense Enterprise” e “Qlik Analytics Platform”· closes 2 Nov
- Italy – Repair and maintenance services of medical and precision equipment – ARIA_2026_001 Procedura aperta multilotto ai sensi dell’art. 71 del D.Lgs. n. 36/2023, per l’aff., in AQ ai sensi dell’art. 59 comma 4 lettera b) del D.Lgs. n. 36/2023, del servizio di gestione e man. delle app. elettromedicali· closes 11 Nov
Similar IT & Telecom tenders
- Italy – Data collection and collation services – Framework service contract for the collection of meteorological and hydrological in-situ data in support to the Copernicus Emergency Management Service (CEMS) Flood Early Warning Systems· closes 23 Nov
- Italy – Software Maintenance and Repair Services – Procedura Aperta Sopra Soglia Comunitaria, AI Sensi Dell’ART. 71 del D.LGS 36/2023, Finalizzata All’Affidamento del Servizio DI Manutenzione e Assistenza Tecnica del Software Whospital – Cartella Clinica Ambulatoriale e DI Ricovero, GIA’ in USO Presso la Asst Della Valle Olona, per un Periodo DI Mesi 24, con Eventuale Opzione DI Rinnovo per Ulteri· closes 23 Nov
- Italy – Data Services – Procedura Aperta, in Modalita’ Multilotto, per L’Affidamento del Servizio DI Gestione DEI Procedimenti Sanzionatori Relativi al Codice Della Strada, Alla Legge N. 689/1981 e Delle Attività AD Essi Funzionali (Lotto 1) e per L’Affidamento del Servizio DI Riscossione Coattiva Delle Sanzioni Amministrative NON Oblate (Lotto 2) in Favore Della Provincia DI Monza e Della Brianza· closes 13 Nov
- Italy – Computer Back-Up Services – Procedura Aperta per L’Affidamento in Appalto del Servizio in Cloud in Modalità Saas per la Protezione Della Posta Elettronica, Degli Endpoint e Dell’Ambiente Microsoft 365· closes 20 Nov
- Italy – Passenger information system – Procedura aperta monolotto per l’affidamento dell’Accordo Quadro relativo alla fornitura e installazione Hardware e Software di Portali a tecnologia LED presso l’Aeroporto di Milano Malpensa Terminal 1, nonché relative attività di assistenza e manutenzione· closes 9 Nov
Documents
- TED-official-notice-718962-2026.pdfDownload (pdf)
Before you bid on this tender
A quick checklist to help you decide whether to bid and prepare a compliant submission for this it & telecom opportunity. Always verify the details on the official source.
- Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
- Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
- Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
- Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
- Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
- Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
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