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IT Services – Website Development, Support & Maintenance

Terre des hommes

Published
23/7/2026
Closes
31/8/2026, 5:30:00 am
Bid opening
—
Value
—
Reference
Tender – RSH-SUI-2026-LAU-009-LOG
Location
—
Sector
IT & Telecom
Type
services

Details

Terre des Hommes Foundation (Tdh) is inviting qualified and experienced IT service providers to submit proposals for the development, maintenance, support and enhancement of several strategic digital platforms under a framework agreement of up to 3 years. The services cover Drupal and Moodle ecosystems, multilingual websites, hosting coordination, security management, e-learning platforms, search solutions and technical consultancy.

Scope of Services

Providers may apply for one or more of the following lots:

Lot 1 – RSH Website Support & Development Drupal website support and development Moodle LMS administration and course management User analytics and reporting AI-enhanced search functionality improvements Technical consulting and project management support

Estimated volume: approximately 1,440 hours

Lot 2 – ChildHub, LocalLink and Related Platforms Drupal development and maintenance Moodle course management Metadata improvement and AI search integration Arabic language implementation Platform transition and technical consultancy

Estimated volume: approximately 320 hours

Lot 3 – tdh-europe.org Website Support Website maintenance Bug fixing and technical enhancements

Estimated volume: approximately 200 hours

Lot 4 – Drupal Support & Maintenance Performance monitoring Security updates and audits Backup management Emergency support and remediation

Estimated volume: approximately 576 hours over the contract period

The platforms are built primarily on Drupal 10 and Moodle, hosted through Pantheon and cloud-based environments, and include multilingual, search-intensive and AI-enabled functionalities. How to Apply

Companies interested in participating may request the complete tender dossier and supporting documentation by contacting:

📧 judit.almasi@tdh.org

For transparency and traceability, please copy:

📧 che.tenders@tdh.org

on all communications relating to this tender. Requests for Clarifications

All technical, contractual or administrative questions regarding the tender must be addressed by email to:

judit.almasi@tdh.org

CC: che.tenders@tdh.org

Submission Requirements

Tenderers must submit a complete application package including:

Technical Proposal describing methodology, approach and delivery model. Financial Proposal in CHF (excluding VAT). Company registration and legal documentation. Evidence of similar projects of comparable scale and complexity. At least two professional references demonstrating experience with Drupal, Moodle and multilingual digital platforms.

Submission Deadline

The complete application dossier must be submitted no later than:

📅 31 August 2026 – 16: 00 CET

by email to:

📧 judit.almasi@tdh.org

📧 CC: che.tenders@tdh.org

Late submissions will not be considered. Email Subject

Please use the following subject line:

Tender – RSH-SUI-2026-LAU-009-LOG – [Bidder Name]

We welcome proposals from experienced organizations with

…full terms are in the official tender document.

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this it & telecom opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

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