Germany – Helpdesk and support services – Dienstleiter für IT-Support 1st Level - PR1250264-9940
Issued by Fraunhofer-Gesellschaft - Einkauf B12 · via TED — Tenders Electronic Daily (EU)
- Published
- 21 Oct 2026
- Closes
- 2 Nov 2026, 23:59 UTC
- Reference
- 729592-2026
- Location
- Germany
- Sector
- IT & Telecom
- Type
- services
At a glance
Fraunhofer-Gesellschaft - Einkauf B12 in Germany has published an invitation to bid in it & telecom: “Germany – Helpdesk and support services – Dienstleiter für IT-Support 1st Level - PR1250264-9940”. Submissions close on 2 November 2026, 13 days from today. Quote reference 729592-2026 in any correspondence with the buyer. One document is attached to this notice. FreeTender has recorded 103 notices from this buyer since 2026, 53 of them currently open. There are 1,110 open it & telecom notices in Germany on FreeTender. Bids are submitted to the buyer through TED — Tenders Electronic Daily (EU), not through FreeTender.
Details
Dienstleiter für IT-Support 1st Level
Lots Lot 1 — Dienstleiter für IT-Support 1st Level - PR1250264-9940: Vertragslaufzeit 01.04.2027 - 31.03.2029 mit der Option auf Verlängerung um zweimal 12 Monate. Maximale Gesamtlaufzeit 48 Monate. Einarbeitungsmonat 01.03.2027 - 31.03.2027. Option Verlängerung Jahr 3 vom 01.04.2029 - 31.03.2030. Option Verlängerung Jahr 4 vom 01.04.2023 - 31.03.2031 Option Erweiterung Einsatzort
Buyer: Fraunhofer-Gesellschaft - Einkauf B12
Buyer country: DEU
Procedure: open
CPV code: 72253000
Full notice, tender documents and how to bid are on the official TED page (link above).
Context for bidders
We hold 103 notices from Fraunhofer-Gesellschaft - Einkauf B12, going back to August 2026 — 53 of them still open. They buy mostly in IT & Telecom, Manufacturing & Supply and Financial & Professional Services. There are 1,110 open IT & Telecom tenders in Germany. This one closes in 13 days.
More from this buyer
- Dienstleiter für IT-Support 1st Level - PR1250264-9940· closes 2 Nov
- Germany – Insurance services – KFZ-Haftpflichtversicherung - PR1302106-9713-I· closes 18 Nov
- Germany – Insurance services – KFZ-Haftpflichtversicherung - PR1302106-9713-I· closes 18 Nov
- Germany – Building-cleaning services – Unterhalts-, Reinraum-, Grund-, Sonder- und Fensterreinigung - Fraunhofer ENAS - PR 1274034-3340-I· closes 18 Nov
- Germany – Multimedia equipment – Erstausstattung Medientechnik CPS Dresden - PR1287546-9940· closes 18 Nov
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- Germany – IT services: consulting, software development, Internet and support – KONSENS-Projektmanagement für das Verfahren GINSTER· closes 20 Nov
Documents
- TED-official-notice-729592-2026.pdfDownload (pdf)
Before you bid on this tender
A quick checklist to help you decide whether to bid and prepare a compliant submission for this it & telecom opportunity. Always verify the details on the official source.
- Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
- Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
- Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
- Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
- Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
- Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
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