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Germany – Helpdesk and support services – Dienstleiter für IT-Support 1st Level

Issued by Fraunhofer-Gesellschaft - Einkauf B12 · via TED — Tenders Electronic Daily (EU)

Published
25 Sept 2026
Closes
26 Oct 2026, 23:59 UTC
Reference
660776-2026
Location
Germany
Sector
IT & Telecom
Type
services

Details

Dienstleiter für IT-Support 1st Level

Lots Lot 1 — Dienstleiter für IT-Support 1st Level - PR1250264-9940: Vertragslaufzeit 01.04.2027 - 31.03.2029 mit der Option auf Verlängerung um zweimal 12 Monate. Maximale Gesamtlaufzeit 48 Monate. Einarbeitungsmonat 01.03.2027 - 31.03.2027. Option Verlängerung Jahr 3 vom 01.04.2029 - 31.03.2030. Option Verlängerung Jahr 4 vom 01.04.2023 - 31.03.2031 Option Erweiterung Einsatzort

Buyer: Fraunhofer-Gesellschaft - Einkauf B12

Buyer country: DEU

Procedure: open

CPV code: 72253000

Full notice, tender documents and how to bid are on the official TED page (link above).

Context for bidders

We hold 52 notices from Fraunhofer-Gesellschaft - Einkauf B12, going back to August 2026 — 40 of them still open. They buy mostly in IT & Telecom, Manufacturing & Supply and Water & Environment. There are 884 open IT & Telecom tenders in Germany. This one closes in 32 days.

Documents

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this it & telecom opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.

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