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Accepting bidsitbGermany

Germany – Call centre – Call-Center-Dienstleistungen

Issued by BKK mkk - meine Krankenkasse · via TED — Tenders Electronic Daily (EU)

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Published
13 Nov 2026
Closes
14 Dec 2026, 23:59 UTC
Reference
791839-2026
Location
Germany
Sector
Financial & Professional Services
Type
services

At a glance

BKK mkk - meine Krankenkasse in Germany has published an invitation to bid in financial & professional services: “Germany – Call centre – Call-Center-Dienstleistungen”. Submissions close on 14 December 2026, 32 days from today. Quote reference 791839-2026 in any correspondence with the buyer. One document is attached to this notice. FreeTender has recorded 4 notices from this buyer since 2026, 1 of them currently open. There are 603 open financial & professional services notices in Germany on FreeTender. Bids are submitted to the buyer through TED — Tenders Electronic Daily (EU), not through FreeTender.

Key requirements

Taken from the notice by FreeTender. The tender document on the official portal is binding — check it, and any corrigendum, before you bid.

To bid on EU public procurement

Most EU buyers ask for the European Single Procurement Document (ESPD) as a self-declaration with the bid. Submission is on the e-procurement platform named in the notice.

Details

Call-Center-Dienstleistungen mit Inbound-Telefonie außerhalb der Geschäftszeiten

Lots

Lot 1 — Call-Center-Dienstleistungen: zu den Einzelheiten siehe Vergabeunterlagen.

Buyer: BKK mkk - meine Krankenkasse

Buyer country: DEU

Procedure: open

CPV code: 79512000

Full notice, tender documents and how to bid are on the official TED page (link above).

Context for bidders

We hold 4 notices from BKK mkk - meine Krankenkasse, going back to September 2026 — 1 of them still open. They buy mostly in IT & Telecom and Financial & Professional Services. There are 603 open Financial & Professional Services tenders in Germany. This one closes in 32 days.

Documents

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this financial & professional services opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

Who won similar contracts

Recent contract awards in Germany, from published award notices.

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More Financial & Professional Services tenders

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FreeTender mirrors this notice for reference. Verify the details and bid on the official portal.

Verify & apply on the official portal →