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Accepting bidsitbFrance

France – Telephone operator services – Assistance au traitement des appels téléphoniques de la Cnav

Issued by Caisse nationale d'assurance vieillesse · via TED — Tenders Electronic Daily (EU)

Published
15 Sept 2026
Closes
5 Oct 2026, 23:59 UTC
Value
EUR 64,58,333.34
Reference
634510-2026
Location
France
Sector
Financial & Professional Services
Type
services

Details

Le présent marché a pour objet l'assistance au traitement des appels téléphoniques de la Caisse nationale d'assurance vieillesse (Cnav) Île-de-France (IDF). La Cnav se réserve le droit de passer des marchés complémentaires ou similaires dans les conditions de l'article R2122-7 du code de la commande publique.

Lots Lot 1 — Assistance au traitement des appels téléphoniques de la Cnav (estimated 6458333.34)

Buyer: Caisse nationale d'assurance vieillesse

Buyer country: FRA

Procedure: open

CPV code: 79511000

Full notice, tender documents and how to bid are on the official TED page (link above).

Context for bidders

There are 476 open Financial & Professional Services tenders in France. This one closes in 21 days.

Documents

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this financial & professional services opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.

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