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Accepting bidsitbFrance

France – System management software package – Fourniture d'outil de gestion de centre d'appels

Issued by OPCO EP · via TED — Tenders Electronic Daily (EU)

Published
30 Aug 2026
Closes
5 Oct 2026, 23:59 UTC
Value
EUR 13,00,000
Reference
588732-2026
Location
France
Sector
IT & Telecom
Type
goods

Details

Le présent marché a pour objet la fourniture, la livraison en mode SAAS, l'intégration et le paramétrage d'un logiciel de centre d'appels pour la gestion de prise d'appels et d'émission d'appels pour les chargé(e)s de la relation distancielle

Lots Lot 1 — Fourniture d'outil de gestion de centre d'appels (estimated 1300000): Le présent marché a pour objet la fourniture, la livraison en mode SAAS, l'intégration et le paramétrage d'un logiciel de centre d'appels pour la gestion de prise d'appels et d'émission d'appels pour les chargé(e)s de la relation distancielle

Buyer: OPCO EP

Buyer country: FRA

Procedure: open

CPV code: 48781000

Full notice, tender documents and how to bid are on the official TED page (link above).

Context for bidders

OPCO EP has 4 open notices on FreeTender. There are 86 open IT & Telecom tenders in France. This one closes in 37 days.

Documents

Before you bid on this tender

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  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.

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