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France – Customer Relation Management software development services – Fourniture, mise en œuvre et maintenance d’une solution de gestion de la relation contact/client avec marketing automation

France – Customer Relation Management software development services – Provision, implementation and maintenance of a contact/client relationship management solution with marketing automationEnglish, machine translated

Issued by EPA / Musée de l'Armée · via TED — Tenders Electronic Daily (EU)

Published
2 Nov 2026
Closes
4 Dec 2026, 23:59 UTC
Reference
758511-2026
Location
France
Sector
IT & Telecom
Type
services

At a glance

EPA / Musée de l'Armée in France has published an invitation to bid in it & telecom: “France – Customer Relation Management software development services – Fourniture, mise en œuvre et maintenance d’une solution de gestion de la relation contact/client avec marketing automation”. Submissions close on 4 December 2026, 33 days from today. Quote reference 758511-2026 in any correspondence with the buyer. One document is attached to this notice. FreeTender has recorded 5 notices from this buyer since 2026, 2 of them currently open. There are 553 open it & telecom notices in France on FreeTender. Bids are submitted to the buyer through TED — Tenders Electronic Daily (EU), not through FreeTender.

English summary

Machine translated from French by FreeTender. The original notice below is the binding text.

The aim of the market is to supply, implement, maintain and evolve a customer relationship management solution (CRM) including advanced marketing automation, data centralization, segmentation, sales analysis, email routing, and campaign performance analysis and marketing performance analysis. the engagement of contacts.

Details

Le marché a pour objet la fourniture, la mise en œuvre, la maintenance et l’évolution d’une solution de gestion de la relation client (CRM) incluant des fonctionnalités avancées de marketing automation, de centralisation des données, de segmentation, d’analyse des ventes, de routage d’emails, et d’analyse des performances des campagnes et de l’engagement des contacts.

Lots Lot 1 — Fourniture, mise en œuvre et maintenance d’une solution de gestion de la relation contact/client avec marketing automation

Buyer: EPA / Musée de l'Armée

Buyer country: FRA

Procedure: open

CPV code: 72212445

Full notice, tender documents and how to bid are on the official TED page (link above).

Context for bidders

We hold 5 notices from EPA / Musée de l'Armée, going back to August 2026 — 2 of them still open. They buy mostly in Construction & Infrastructure, IT & Telecom and Media, Printing & Advertising. There are 553 open IT & Telecom tenders in France. This one closes in 33 days.

Documents

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this it & telecom opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.

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