Field testing and further development of Mental Health and Psychosocial Support Minimum Service Package capacity building materials in Cambodia

INVITATION TO SUBMIT A BID (RFP) FROM THE WORLD HEALTH ORGANIZATION

BIDS must be submitted via the e-tendering portal (https://ungm.in-tend.co.uk/who)

CLOSING DATE: 13 November 2026 at 17:00 hours (Cambodia time).

OFFERS SUBMITTED IN ANY OTHER MANNER (e.g. fax, email) WILL BE INVALIDATED

As part of its work, the World Health Organization undertakes jointly with Member States and other specialized UN Agencies a variety of health projects for which equipment and supplies are provided free of charge by the Organization. Purchases of such material are non-commercial and international in character, as the products in question are for use in health programmes mainly in developing countries or in the offices of the Organization itself.

The purpose of this Request for Proposal (RFP) is to procure a service for Field testing and further development of Mental Health and Psychosocial Support Minimum Service Package capacity building materials in Cambodia.

DESCRIPTION:

Bidders are invited to submit offers for service on Field testing and further development of Mental Health and Psychosocial Support Minimum Service Package capacity building materials in Cambodia under procurement , as per details provided in Annex I.

INSTRUCTIONS TO PROPOSERS:

The currency of the offer shall preferably be the US Dollar, but any other United Nations convertible currency will be acceptable.

SUBMISSION METHOD:

Offers must be made in accordance with the instructions contained in this RFP. All offers must be submitted via the e-tendering portal https://ungm.in-tend.co.uk/who. All technical specifications and full documentation must be submitted by the same means. Offers submitted by other methods shall not be considered.

VALIDITY OF OFFERS:

Offers should be valid for a period of no less than 90 days and preferably for a period as long as possible. WHO reserves the right to place similar orders for other destinations at a later stage within the validity period subject to acceptance by the supplier.

SAMPLES:

WHO may request free samples, which will be subject to technical review and laboratory analysis where appropriate.

REQUESTING INFORMATION FROM WHO DURING THE TENDER PROCESS: Any request for information regarding the specifications or other details of this RFP are to be addressed to the procurement officer in charge EXCLUSIVELY though the e-tendering portal. Enquiries received less than seven (7) calendar days prior to the ITB closing date cannot be guaranteed any response. Only written enquiries will be entertained. Questions are to be submitted in the format "Paragraph Number - Question". A response to written queries will be provided to all proposers in writing.

TERMS AND CONDITIONS

Any order resulting from this invitation shall contain the WHO Purchase Order General Terms and Conditions and any other specific terms or conditions detailed within this RFP.

ADDITIONAL INFORMATION:

Any information that the vendor may consider necessary to guarantee or clarify the bid (e.g. technical details, compliance with standards, etc.) may be included, provided appropriate and clearly indicated reference is made in the offer.

RIGHTS OF WHO:

In case of failure by the vendor to perform under the terms and conditions of the purchase order, including, but not limited to, failure to obtain necessary export licences, or to make delivery of all or part of the goods by the agreed delivery date or dates, WHO may, after giving the vendor reasonable notice to perform and without prejudice to any other rights or remedies, exercise one or more of the following rights: 1. procure all or part of the goods from other sources, in which event WHO may hold the vendor responsible for any excess cost occasioned thereby,

2. refuse to accept delivery of all or part of the goods,

3. terminate the purchase order

AWARD:

WHO reserves the right to:

1. Award the contract to a bidder of its choice, even if its bid is not the lowest; 2. Award separate contracts and make multiple arrangements for any item or items, where, in the opinion of WHO the lowest acceptable offer cannot fully meet the requirements, or if it is deemed to be in the interest of WHO to do so. Any arrangement under this condition will be made on the basis of quoted price in lowest, second lowest and third lowest acceptable offer which is fully responsive and meeting all requirements. WHO reserves the right also to accept only part of the items and/or quantities quoted for; 3. Accept or reject any bid, and to annul the solicitation process and reject all bids at any time prior to award of contract, without thereby incurring any liability to the affected bidder or bidders and without any obligation to inform the affected bidder or bidders of the grounds for WHO`s action; 4. Award the contract on the basis of the Organization’s particular objectives to a bidder whose bid is considered to be the most responsive to the needs of the Organization and the activity concerned;

5. Not award any contract at all;

6. Reject any item or offer which is not in compliance with the specifications and requirements set forth in this Invitation to Bid. Moreover, WHO may reject any or all bids without assigning any reason in the interest of the Organization.

WHO has the right to eliminate bids for technical or other reasons throughout the evaluation/selection process. WHO shall not in any way be obliged to reveal, or discuss with any bidder, how a bid was assessed, or to provide any other information relative to the evaluation/selection process or to state the reasons for elimination to any bidder.

NOTE: WHO is acting in good faith by issuing this ITB. However, this document does not oblige WHO to contract for the performance of any work, nor for the supply of any products or services.

BIDDER`S UNDERTAKING:

The bidder shall inform WHO immediately about any serious quality and/or safety concerns related to the manufacture, control or use of their product, including suspension or cancellation of marketing authorizations. This applies to pre contract award, as well as post contract award periods.

The bidder, if awarded the contract, pledges to work with WHO to minimize potential public health risks by actively organizing product recalls of defective products and either in replacing the defective product or covering the direct and related costs related to replacing the defective product within defined timelines as specified in the contractual requirements.