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Accepting bidstenderAustralia

FAIR Support and Maintenance

Issued by Queensland Treasury · via VendorPanel Public Tenders — Australian councils, agencies & utilities

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Published
7 Sept 2026
Closes
9 Oct 2026, 01:00 UTC
Reference
VP524360
Location
Queensland, Australia
Sector
Water & Environment

Details

Queensland Treasury (Customer) is seeking submissions from suitably qualified suppliers to provide ongoing support, maintenance, managed services and development services for the Financial Assurance Information Registry (FAIR).

FAIR is a business-critical application built on the Appian low-code enterprise platform. The system supports the administration of the Queensland Government's Financial Provisioning Scheme and integrates with external agency systems and Treasury's SAP financial management system.

The required services include:

  • Tier 1 to Tier 4 application support and incident management.
  • Monitoring and resolution of system issues and errors.
  • Appian platform and environment support, including upgrades and liaison with Appian.
  • Ongoing application development and enhancements (approximately eight development days per month).
  • Management of code releases across environments and support for production deployments.
  • Testing and quality assurance activities associated with support and development services.
  • Support for system integrations and participation in inter-agency governance and operational meetings.

Suppliers must demonstrate significant experience providing support and development services for Appian-based solutions. Experience supporting government enterprise applications and complex system integrations will be highly regarded.

This procurement will establish a contract for the ongoing provision of FAIR support, maintenance and development services.

Updates made to this request:

Please note: The following addendum has been recently added.

1. Added: (Addendum) QT20276084 - Addendum#1.pdf

Please consider this addendum when responding.

Buyer: Queensland Treasury

Buyer location: 1 William St, Brisbane City, Queensland 4000, Australia

VendorPanel reference: VP524360

Buyer's reference: QT20276084

Opens: Monday 07 September 2026 (E. Australia Standard Time)

Closes: Friday 09 October 2026 11:00 AM (E. Australia Standard Time)

Supplier query cut-off: Friday 25 September 2026 11:00 AM (E. Australia Standard Time)

Expected decision: Thursday 07 January 2027 (E. Australia Standard Time)

Categories: IT & Telecomms; 1: Services - Application Expertise; 2: Services - Architecture & Design; 3: Services - Business Process Expertise; 4: Services - Consultants; 5: Services - Managed Services; 6: Services - Software Support & Maintenance; 7: Services - Support; 8: Software - Development

Regions of service: Queensland; 1: Brisbane; All Regions of Service locations are within Australia.

Tender documents: 12

Published on VendorPanel Public Tenders. Documents and responses require free VendorPanel supplier registration.

Context for bidders

There are 99 open Water & Environment tenders in Australia. This one closes in 9 days.

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this water & environment opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

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