Europese aanbesteding klantcontactcentrum
Issued by Gemeenschappelijke Regeling Belastingsamenwerking gemeenten en hoogheemraadschap Utrecht (BghU) · via TenderNed — Netherlands
- Published
- 23 Jul 2026
- Closes
- 5 Oct 2026, 10:00 UTC
- Reference
- TN603184
- Location
- Netherlands
- Sector
- communications-networks
- Type
- services
Details
De scope van de aanbesteding ziet toe op het leveren van ondersteuning bij het afhandelen van inkomend belverkeer over de heffing en invordering van lokale belastingen en WOZ-waardering op de momenten waarop aanvullende capaciteit nodig is, waaronder piekmomenten rondom aanslagen, beschikkingen, betaaltermijnen, herinneringen en andere relevante procesmomenten.
Contracting authority: Gemeenschappelijke Regeling Belastingsamenwerking gemeenten en hoogheemraadschap Utrecht (BghU)
Type of contract: Diensten
Procedure: Openbaar
National or European: Europees
Legal framework: Aanbestedingswet 2012
Notice form: Aankondiging van een opdracht - algemene richtlijn, standaardregeling
CPV codes: 64200000-8 Telecommunicatiediensten
Place of performance (NUTS): NEDERLAND
TenderNed reference: TN603184
TED publication: 509183-2026
Electronic submission via: TenderNed
Tender documents and submission are on tenderned.nl.
Context for bidders
We hold 2 notices from Gemeenschappelijke Regeling Belastingsamenwerking gemeenten en hoogheemraadschap Utrecht (BghU), going back to July 2026 — 2 of them still open. They buy mostly in communications-networks and Financial & Professional Services. There are 13 open communications-networks tenders in Netherlands. This one closes in 8 days.
More from this buyer
Similar communications-networks tenders
- Netherlands – Mobile-telephone services – Mobiele telefonie (abonnementen en smartphones) en bijbehorende dienstverlening· closes 16 Nov
- Netherlands – Telephone and data transmission services – Aanbesteding Mobile Voice- & Datacommunication Services 2.0 (2026)· closes 27 Oct
- Netherlands – Telephone and data transmission services – Aanbesteding Mobile Voice- & Datacommunication Services 2.0 (2026)· closes 27 Oct
- Netherlands – Telephone and data transmission services – Mobiele Telefonie en Data· closes 12 Nov
- Netherlands – Telecommunications services – Ondersteunend Facilitair Contactcenter NederlandWereldwijd (NWW)· closes 3 Nov
Documents
- Tweede nota van inlichtingen.zipDownload (zip)
- Nota van inlichtingen.zipDownload (zip)
- TN603184 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20260721184334.pdfDownload (pdf)
- Uitnodiging tot Inschrijving.zipDownload (zip)
- uea_603184_20260721161043.pdfDownload (pdf)
Before you bid on this tender
A quick checklist to help you decide whether to bid and prepare a compliant submission for this communications-networks opportunity. Always verify the details on the official source.
- Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
- Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
- Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
- Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
- Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
- Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
More communications-networks tenders
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- Los 10 - Nordthüringen Cluster 3 (Los 10)Thüringer Glasfasergesellschaft mbH · Germany
- Antenna — 164 each, NSN 5985013256960DEPT OF DEFENSE · DEFENSE LOGISTICS AGENCY · DLA MARITIME · DLA MARITIME COLUMBUS · DLA LAND AND MARITIME · United States
- Transmitter, Liquid QUA — 4 each, NSN 6680011440833DEPT OF DEFENSE · DEFENSE LOGISTICS AGENCY · DLA AVIATION · DLA AV RICHMOND · DLA AVIATION · United States
- Transmitter, Liquid QUA — 30 each, NSN 6680011485819DEPT OF DEFENSE · DEFENSE LOGISTICS AGENCY · DLA AVIATION · DLA AV RICHMOND · DLA AVIATION · United States
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