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Estonia – Programming services of packaged software products – Tõlkevärava hooldus- ja kasutajatoe teenus (Eesti Keele Instituut)

Issued by Riigi Tugiteenuste Keskus · via TED — Tenders Electronic Daily (EU)

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Published
30 Sept 2026
Closes
7 Oct 2026, 23:59 UTC
Value
EUR 1,000,000
Reference
672669-2026
Location
Estonia
Sector
IT & Telecom
Type
services

At a glance

Riigi Tugiteenuste Keskus in Estonia has published an invitation to bid in it & telecom: “Estonia – Programming services of packaged software products – Tõlkevärava hooldus- ja kasutajatoe teenus (Eesti Keele Instituut)”. Submissions close on 7 October 2026, 4 days from today. The stated value is EUR 1,000,000. Quote reference 672669-2026 in any correspondence with the buyer. One document is attached to this notice. FreeTender has recorded 21 notices from this buyer since 2026, 11 of them currently open. There are 25 open it & telecom notices in Estonia on FreeTender. Bids are submitted to the buyer through TED — Tenders Electronic Daily (EU), not through FreeTender.

Details

Riigihanke eesmärgiks on sõlmida raamleping Tõlkevärava tarkvara hooldustööde ja kasutajatoe tellimiseks riigihanke alusdokumentides toodud tingimustel. Raamlepingu eeldatav maksumus lepingu perioodil 1 000 000 € ja maksimaalne võimalik kogumaksumus on 3 000 000 € ilma käibemaksuta kestusega kuni 48 kuud (või kuni maksimaalse mahu täitumiseni) alates lepingu allkirjastamisest. Riigihanke tulemusena sõlmitakse raamleping ühe teenusepakkujaga. Lepingu esemeks olevate tööde tellimine toimub vastavalt alusdokumentides toodud tingimustele. Raamlepingu alusel tellitavad tööd hõlmavad eeskätt: 1. kuutasu alusel tarkvara hooldustöid; 2. tunnihinna alusel lisaks tellitavaid tarkvara arendustöid; 3. kuutasu alusel kasutajatoe teenust; 4. tunnihinna alusel lisaks tellitavaid partnerite ja kasutajate konsultatsiooniteenuseid. Raamleping ei kohusta tellijat eelarveliste, muude ressursside või vajaduse puudumisel raamlepingu alusel kuutasulisi ega tunnihinna alusel töid tellima. / Kõrvaldamise alused ja kvalifitseerimistingimused: Vaata hanke alusdokumentidest

Lots Lot 1 — Tõlkevärava hooldus- ja kasutajatoe teenus (Eesti Keele Instituut) (estimated 1000000.00)

Buyer: Riigi Tugiteenuste Keskus

Buyer country: EST

Procedure: open

CPV code: 72210000

Full notice, tender documents and how to bid are on the official TED page (link above).

Context for bidders

We hold 21 notices from Riigi Tugiteenuste Keskus, going back to August 2026 — 11 of them still open. They buy mostly in Transport & Logistics, IT & Telecom and communications-networks. There are 25 open IT & Telecom tenders in Estonia. This one closes in 4 days.

Documents

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this it & telecom opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

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