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Est Multi-party Framework for the provision of Out of Hours Call Answering Service With an Initial Contract for 2 Years for Fingal County Council

Issued by Fingal County Council · via eTenders — Ireland (national public procurement portal)

Published
5 Oct 2026
Closes
27 Oct 2026, 12:00 UTC
Bid opening
27 Oct 2026, 12:30 UTC
Reference
9215618
Location
Ireland
Sector
Financial & Professional Services
Type
services

At a glance

Fingal County Council in Ireland has published a tender in financial & professional services: “Est Multi-party Framework for the provision of Out of Hours Call Answering Service With an Initial Contract for 2 Years for Fingal County Council”. Submissions close on 27 October 2026, 18 days from today. Quote reference 9215618 in any correspondence with the buyer. One document is attached to this notice. FreeTender has recorded 5 notices from this buyer since 2026, 4 of them currently open. There are 114 open financial & professional services notices in Ireland on FreeTender. Bids are submitted to the buyer through eTenders — Ireland (national public procurement portal), not through FreeTender.

Details

FCC/246/26 Multi-party Framework for the provision of Out of Hours Call Answering Service With an Initial Contract for 2 Years for Fingal County Council

Contracting authority: Fingal County Council

Procurement type: Services

Procedure: Open

Contract involves: The establishment of a framework agreement

CPV codes: 79510000-Telephone-answering services; 79512000-Call centre; 71356300-Technical support services; 72253000-Helpdesk and support services; 72253100-Helpdesk services; 79342300-Customer services; 79511000-Telephone operator services

Contract duration: 4 years

Awarded in lots: No

Evaluation: Most Economically Advantageous Tender (MEAT)

Clarification period ends: 16/10/2026 12:00

Tender opening: 27/10/2026 12:30

EU funding: No

Directive: No Directive: 2014/24/EU (Classic)

Region (NUTS): IE061

Tenders are submitted through etenders.gov.ie, which requires supplier registration.

Context for bidders

We hold 5 notices from Fingal County Council, going back to September 2026 — 4 of them still open. They buy mostly in Construction & Infrastructure, IT & Telecom and Financial & Professional Services. There are 114 open Financial & Professional Services tenders in Ireland. This one closes in 18 days.

Documents

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this financial & professional services opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.

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