Dialogmanagement und Kundenservice
Issued by AOK Baden-Württemberg · via Bekanntmachungsservice — Germany (federal notices)
- Published
- 7 Oct 2026
- Closes
- 12 Nov 2026, 09:00 UTC
- Reference
- AOKBW-2026-GB4.04/Telefonie-01
- Location
- DE111, Germany
- Sector
- Financial & Professional Services
- Type
- services
At a glance
AOK Baden-Württemberg in Germany has published a tender in financial & professional services: “Dialogmanagement und Kundenservice”. Submissions close on 12 November 2026, 35 days from today. Quote reference AOKBW-2026-GB4.04/Telefonie-01 in any correspondence with the buyer. FreeTender has recorded 9 notices from this buyer since 2026, 9 of them currently open. There are 565 open financial & professional services notices in Germany on FreeTender. Bids are submitted to the buyer through Bekanntmachungsservice — Germany (federal notices), not through FreeTender.
Details
Dialogmanagement und Kundenservice
Contracting authority: AOK Baden-Württemberg.
Lot: LOT-0001.
CPV code: 79512000.
Place of performance: DE111.
Published: 07 October 2026.
Deadline for receipt of tenders: 12 November 2026 10:00.
Published on the German federal notice service (Bekanntmachungsservice, oeffentlichevergabe.de); the full notice and documents are on the source page.
Context for bidders
We hold 9 notices from AOK Baden-Württemberg, going back to September 2026 — 9 of them still open. They buy mostly in Water & Environment, Construction & Infrastructure and Financial & Professional Services. There are 565 open Financial & Professional Services tenders in Germany. This one closes in 35 days.
More from this buyer
- Germany – Postal services – Briefbeförderung aus Zentraldruck· closes 9 Nov
- Germany – Cleaning and sanitation services – Mietservicevertrag Schmutzfangmatten für die AOK Baden-Württemberg - Los 3 Gebiet Nord/West· closes 19 Oct
- Germany – Cleaning and sanitation services – Mietservicevertrag Schmutzfangmatten für die AOK Baden-Württemberg - Los 1 Gebiet Nord/Ost· closes 19 Oct
- Betreuungs-Rahmenvertrag für die Arbeitssicherheit und den Gesundheitsschutz· closes 14 Oct
- Germany – Cleaning and sanitation services – Mietservicevertrag Schmutzfangmatten für die AOK Baden-Württemberg - Los 2 Gebiet Süd/Ost· closes 19 Oct
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- Germany – Banking and investment services – Rahmenvereinbarung über die Abwicklung des bargeldlosen Zahlungsverkehrs der Vertriebsplattform des Rhein-Main-Verkehrsverbundes· closes 9 Nov
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- Germany – Financial leasing services – Stadt Wolfenbüttel, Rahmenvertrag Fahrradleasing· closes 9 Nov
Before you bid on this tender
A quick checklist to help you decide whether to bid and prepare a compliant submission for this financial & professional services opportunity. Always verify the details on the official source.
- Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
- Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
- Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
- Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
- Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
- Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
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