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Deadline not statedrfiUnited Kingdom

DFTc: ESM ServiceNow Implementation Market Engagement

Issued by Department for Transport · via UK Find a Tender Service

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Published
27 Oct 2026
Value
GBP 5,000,000
Reference
TRGA3
Location
United Kingdom
Sector
Capacity Building & Technical Assistance
Type
services

At a glance

Department for Transport in United Kingdom has published a request for information in capacity building & technical assistance: “DFTc: ESM ServiceNow Implementation Market Engagement”. The notice does not state a closing date, so confirm the timetable on the official portal. The stated value is GBP 5,000,000. Quote reference TRGA3 in any correspondence with the buyer. FreeTender has recorded 14 notices from this buyer since 2026, 9 of them currently open. There are 11 open capacity building & technical assistance notices in United Kingdom on FreeTender. Bids are submitted to the buyer through UK Find a Tender Service, not through FreeTender.

Details

he Department for Transport is seeking a delivery partner to support the implementation of ServiceNow and the controlled migration from its existing ITSM platforms. The procurement will focus initially on Digital, Information & Security directorate, covering the design and configuration of a user-centred service portal and catalogue, core IT service management processes, integrations, data migration, reporting, testing, security and accessibility assurance, cutover, hypercare and knowledge transfer. The aim is to establish a scalable, integrated service management platform that improves the user experience, reduces fragmented tooling and ways of working, provides clearer service visibility, and creates a foundation for potential expansion into wider Corporate Delivery Group departmental services.

This notice has closed — what to do next

We hold 14 notices from Department for Transport, going back to August 2026 — 9 of them still open. They buy mostly in Transport & Logistics, Financial & Professional Services and Capacity Building & Technical Assistance. There are 11 open Capacity Building & Technical Assistance tenders in United Kingdom.

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Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this capacity building & technical assistance opportunity. Always verify the details on the official source.

  • Confirm the closing date and submission window on the official portal before you start preparing your bid.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

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