Accepting bidstenderUnited Kingdom

Debt Collection

Issued by United Utilities Water Limited · via UK Find a Tender Service

Published: 11 Sept 2026
Closes: 29 Dec 2026, 16:00 UTC
Value: GBP 43,554,266.8
Reference: PRO004741
Location: United Kingdom
Sector: Financial & Professional Services
Type: services

At a glance

United Utilities Water Limited in United Kingdom has published a tender in financial & professional services: “Debt Collection”. Submissions close on 29 December 2026, 47 days from today. The stated value is GBP 43,554,266.8. Quote reference PRO004741 in any correspondence with the buyer. 2 documents are attached to this notice. FreeTender has recorded 21 notices from this buyer since 2026, 19 of them currently open. There are 412 open financial & professional services notices in United Kingdom on FreeTender. Bids are submitted to the buyer through UK Find a Tender Service, not through FreeTender.

Key requirements

Taken from the notice by FreeTender. The tender document on the official portal is binding — check it, and any corrigendum, before you bid.

To bid on UK Find a Tender

For procurements under the Procurement Act 2023 (most notices from 24 February 2025), suppliers register on the Central Digital Platform and share their supplier code with the buyer.

Details

The Scope of this proposed service will be for supply of Specialist Debt Collection Agency and Business Process Outsourcing (BPO) providers to deliver standard Live 1st and 2nd, Doorstep visits, specialist vulnerable customer, Final accounts, Trace & Collect, low value placement & Probate/Deceased. DCAs play a key part in reducing the debt currently held by United Utilities. The scope of this tender covers household (Domestic) debt only. The objective for all Suppliers to undertake Debt Collection activities and secure payment of money owed by debtors, in-line with Fair Pay Guidelines. United Utilities will provide Customer Data containing the details of the Debts to the Supplier who will work through the agreed processes to collect the Debts and remit the collected funds back to United Utilities including any additional information obtained whilst securing payment. All Suppliers must adhere to all applicable industry standards and Good Industry Practice and be able to ensure compliance and how failures are managed and resolved.

Context for bidders

We hold 21 notices from United Utilities Water Limited, going back to August 2026 — 19 of them still open. They buy mostly in Water & Environment, Financial & Professional Services and IT & Telecom. There are 412 open Financial & Professional Services tenders in United Kingdom. This one closes in 47 days.

Similar Financial & Professional Services tenders

Documents

tenderNoticeDownload
tenderNoticeDownload

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this financial & professional services opportunity. Always verify the details on the official source.

Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.

Common bidding mistakes to avoid →Writing a winning proposal