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Croatia – Software development services – Razvoj IP KC/HD

Issued by Ministarstvo financija, Carinska uprava · via TED — Tenders Electronic Daily (EU)

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Published
21 Sept 2026
Closes
19 Oct 2026, 23:59 UTC
Value
EUR 230,000
Reference
647790-2026
Location
Croatia
Sector
IT & Telecom
Type
services

Details

Predmet nabave je unaprjeđenje postojećeg, odnosno uspostava modernog, centraliziranog i skalabilnog sustava za upravljanje incidentima, zahtjevima i komunikacijom unutar Carinske uprave, koji će omogućiti učinkovitiji operativni rad Helpdesk službe te unaprijediti kvalitetu korisničke podrške. Količina predmeta nabave sukladna je Prilogu Dokumentacije o nabavi – Troškovnik koji je sastavni dio Dokumentacije.

Lots Lot 1 — Razvoj IP KC/HD (estimated 230000): Predmet nabave je unaprjeđenje postojećeg, odnosno uspostava modernog, centraliziranog i skalabilnog sustava za upravljanje incidentima, zahtjevima i komunikacijom unutar Carinske uprave, koji će omogućiti učinkovitiji operativni rad Helpdesk službe te unaprijediti kvalitetu korisničke podrške. Količina predmeta nabave sukladna je Prilogu Dokumentacije o nabavi – Troškovnik koji je sastavni dio Dokumentacije.

Buyer: Ministarstvo financija, Carinska uprava

Buyer country: HRV

Procedure: open

CPV code: 72262000

Full notice, tender documents and how to bid are on the official TED page (link above).

Context for bidders

We hold 7 notices from Ministarstvo financija, Carinska uprava, going back to August 2026 — 4 of them still open. They buy mostly in Transport & Logistics, Healthcare & Pharma and Facility Management & Cleaning. There are 42 open IT & Telecom tenders in Croatia. This one closes in 29 days.

Documents

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this it & telecom opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

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