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Contratação de empresa para disponibilização e implementação de Solução de fila e sala de espera virtual na modalidade de software como serviço (Software as a Service ¿ SaaS) em…

Issued by CAIXA ECONOMICA FEDERAL · GECOT · via PNCP — Brazil national public procurement portal

Published
3 Sept 2026
Closes
28 Sept 2026, 11:00 UTC
Reference
00360305000104-1-000691/2026
Location
Brasília, DF, Brazil
Sector
IT & Telecom

Details

CAIXA ECONOMICA FEDERAL · GECOT is tendering: Contratação de empresa para disponibilização e implementação de Solução de fila e sala de espera virtual na modalidade de software como serviço (Software as a Service ¿ SaaS) em nuvem pública, destinada a atender os diversos canais digitais da CAIXA (tais como os aplicativos CAIXA TEM, FGTS e… PNCP reference 00360305000104-1-000691/2026. Procurement modality: Concorrência - Eletrônica. Estimated value R$ 4,717,246.36. Place of performance: Brasília, DF, Brazil. Legal basis: Lei 13.303/2016, Art. 54, II. Proposals close on 28 September 2026 11:00 UTC. Published on PNCP, Brazil's national public procurement portal. Notice text is in Portuguese.

Objeto: Contratação de empresa para disponibilização e implementação de Solução de

fila e sala de espera virtual na modalidade de software como serviço (Software as a Service ¿ SaaS) em nuvem pública, destinada a atender os diversos canais digitais da CAIXA (tais como os aplicativos CAIXA TEM, FGTS e LOTERIAS, entre outros sites e sistemas a critério da CAIXA, pelo período de 24 (vinte e quatro) meses.

Context for bidders

We hold 3 notices from CAIXA ECONOMICA FEDERAL · GECOT, going back to September 20263 of them still open. They buy mostly in IT & Telecom and Construction & Infrastructure. There are 23 open IT & Telecom tenders in Brazil. This one closes in 23 days.

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this it & telecom opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.

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