Consultancy Firm to Support the Upgrading of the Job Matching Portal (Digital) of the National Employment Agency and Developing the Labour Market Information System (LMIS)

KINGDOM OF CAMBODIA NATION RELIGION KING

Skills for Better Jobs Project (SBJ) IDA Credit No. 75480-KH

Request for Expression of Interest (REoI)

CONSULTING SERVICES OF THE FIRM to Consultancy Firm to Support the Upgrading of the Job Matching Portal (Digital) of the National Employment Agency and Developing the Labour Market Information System (LMIS) (MLVT-CS-20-A)

Cambodia Ministry of Labour and Vocational Training (MLVT) Skills for Better Jobs Project (SBJ)

World Bank: IDA Credit No. 75480-KH

Request for Expression of Interest

Date: 03 November 2026

Procurement Tittle: Consultancy Firm to Support the Upgrading of the Job Matching Portal (Digital) of the National Employment Agency and Developing the Labour Market Information System (LMIS)

Procurement No.: MLVT-CS-20-A

The Royal Government of Cambodia has received financing from the World Bank toward the cost of the Skills for Better Jobs Project (SBJ) and intends to apply part of the proceeds for consulting services.

The consulting services (“the Services”) is to address these challenges, MLVT intends to strengthen two key components of the LMIS ecosystem:

(i) the development of an integrated LMIS website to disseminate structured labour market information to jobseekers, employers, policymakers, and training providers. It must include the following: Job-matching portal; Counseling Service portal (the Developed Digital Self-Assessment Tool, Graduate survey, Tracer study, Migration data); and Labour Market Intelligence portal.

(ii) the enhancement of the NEA Job Matching Portal to improve the quality and transparency of job matching services. These two components will operate as complementary systems that share common taxonomies, datasets, and API services. For in depth understanding of the required services under this assignment, please referred to the ToR of this consultancy for your reference.

The SBJ Project is now invites eligible Consulting firm’ “consultants” to support the Upgrading of the Job Matching Portal (Digital) of the National Employment Agency and Developing the Labour Market Information System (LMIS). The specific objectives of the consultancy are to strengthen selected components of Cambodia’s LMIS by:

(1) Providing the technical upgrade of the Job Matching Portal, LMIS website, and supporting infrastructure; (2) Strengthening data and taxonomy governance for consistent classification and interoperability; (3) Enhancing institutional capacity to support effective management and maintenance; The assignment aims to create an integrated digital ecosystem in which it embeds relevant labour market information and insights (e.g., occupational demand trends, skills gap alerts) into the job-matching portal interface to guide informed decisions by jobseekers and employers.

The shortlisting criteria are:

The consulting firm must demonstrate substantial institutional experience, technical capability, and a proven record of delivering sustainable digital systems in the employment, labour market, or public-sector domain. Firm must have international experience particularly in system architecture, taxonomy, job matching. The firm must show that it can successfully execute the project within the required timeline and governance environment.

Minimum qualifications include:

Minimum 10 years of experience in designing, developing, or job matching systems, MIS solutions, or other large-scale government digital systems involving structured datasets and multi-stakeholder workflows. Experience implementing a job portal or a web-based platform for a Public Employment Service (PES) in a country with a population of at least 5 million is an advantage. (please provide reference) Completion of at least three contracts involving:

Development and implementation of bidirectional job matching technology for Public Employment Services Agency is an advantage; Implementation of user-facing dashboards and data-driven search or filter features with API-based integration or modular system development for future scalability; knowledge of system interoperability; and Implementation of structured gap analysis or career pathway module.

Demonstrated at least 3 projects or contracts in developing explainable, rule based, weighted, and bi directional matching algorithms, including transparency features, scoring breakdowns, and fairness considerations and Capability in database restructuring, performance optimisation, data quality assurance, identity resolution, and long-term data governance across bilingual datasets. Demonstrated at least 3 projects or contracts in LMIS or similar labour market analytics solutions, including labour market indicators, Labour Market Taxonomy, dashboards, and data pipelines integrating multiple data sources. Demonstrated at least 3 projects or contracts in CMS implementation for government or private sector or donor-funded content workflows, structured metadata, and accessibility compliance is highly desirable.

Key Experts will not be evaluated at the shortlisting stage.

The detailed Terms of Reference (ToR) for the assignment can be found at the link: https://drive.google.com/file/d/1kKkN11mtxpGJleYKvYZxknn14CxtOUGc/view?usp=sharing

The attention of interested Consultants is drawn to Section III, paragraphs, 3.14, 3.16, and 3.17 of the World Bank’s “Procurement Regulations for IPF Borrowers” July 2016, latest revised September 2023 (“Procurement Regulations”), setting forth the World Bank’s policy on conflict of interest.

Consultants may associate with other firms to enhance their qualifications, but should indicate clearly whether the association is in the form of a joint venture and/or a sub-consultancy. In the case of a joint venture, all the partners in the joint venture shall be jointly and severally liable for the entire contract, if selected.

A consulting firm will be selected in accordance with the procedures of Quality and Cost Based Selection (QCBS) method set out in the World Bank’s Procurement Regulat