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CN270830 - Concessionary Cards and Associated Services Contract

Issued by Kent County Council · via UK Find a Tender Service

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Published
21 Oct 2026
Value
GBP 1,800,000
Reference
CN270830
Location
United Kingdom
Sector
IT & Telecom
Type
services

At a glance

Kent County Council in United Kingdom has published a request for information in it & telecom: “CN270830 - Concessionary Cards and Associated Services Contract”. The notice does not state a closing date, so confirm the timetable on the official portal. The stated value is GBP 1,800,000. Quote reference CN270830 in any correspondence with the buyer. FreeTender has recorded 21 notices from this buyer since 2025, 13 of them currently open. There are 210 open it & telecom notices in United Kingdom on FreeTender. Bids are submitted to the buyer through UK Find a Tender Service, not through FreeTender.

Details

Kent County Council is seeking to appoint a supplier to deliver it's Concessionary Cards and Associated Services contract, which includes elements such as:

1. Smart Card Production for Kent Concessionary Travel Schemes

Production of smart, data-encoded bus passes with relevant personalisation and adherence to scheme requirements and national ITSO standards. Approximately 250,000 ENCTS passes are renewed every five years, in addition to new applications and replacements, and are distributed to home addresses. Approximately 27,000 Kent Travel Saver passes are renewed each summer and distributed to schools.

2. Entitled Scholar Pass Production

Production of non-smart bus passes for children entitled to free school transport. Around 5,000 passes are reprinted annually, plus in-year replacements, and are sent to schools and home addresses.

3. Application Portals

Provision of customer-facing application and self-service platforms for ENCTS and Kent Travel Saver, meeting relevant national and KCC IT and data security standards.

4. Customer Management Systems

Scheme and customer management systems for ENCTS and Kent Travel Saver, enabling authorised staff to manage and update customer records and status, and to cancel and reorder passes.

5. ENCTS Administration

Management of customer enquiries and complaints relating to applications and passes; processing new and renewed ENCTS applications submitted online or by post; and assessment of applications and supporting evidence against national eligibility criteria and guidance.

6. HOPS

Smartcard management for Kent Travel Saver and ENCTS, including capture, recording and export of journey data from operator ticket machines and the sending of messages to ticket machines and smartcards, including hot-listing cancelled passes. For more information about this opportunity, please visit the eSourcing portal at:

https: //www.kentbusinessportal.org.uk/tenders/UK-UK-Maidstone:-Transport-systems-consultancy-services./2K5525W85D

To respond to this opportunity, please click here:

https: //www.kentbusinessportal.org.uk/respond/2K5525W85D

This notice has closed — what to do next

We hold 21 notices from Kent County Council, going back to November 2025 — 13 of them still open. They buy mostly in Healthcare & Pharma, Transport & Logistics and Sports, Recreation & Events. There are 210 open IT & Telecom tenders in United Kingdom.

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Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this it & telecom opportunity. Always verify the details on the official source.

  • Confirm the closing date and submission window on the official portal before you start preparing your bid.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
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