Clinical Training Manikins and Simulation Equipment Maintenance

Background

South Western Ambulance Service NHS Foundation Trust is undertaking preliminary market engagement to identify suppliers capable of providing preventative maintenance, servicing, repair, refurbishment, spare parts support and lifecycle management services for its portfolio of clinical training manikins and simulation equipment located across the South West. The Trust is seeking information from suitably experienced organisations to better understand market capability, service models and indicative pricing structures in advance of any future procurement exercise. This notice does not constitute a call for competition and no contract will be awarded as a result of this market engagement exercise. Scope of Requirement The Trust currently operates a significant estate of clinical training manikins and simulation equipment, primarily manufactured by Laerdal Medical and Limbs & Things. The approximate equipment portfolio includes: Equipment Type- Approximate Quantity Resusci Anne QCPR / Little Anne QCPR - 44 Resusci Junior QCPR / Little Junior QCPR - 34 Resusci Baby QCPR - 40 Airway Management Trainer - 25 Multi-Venous IV Training Arms - 23 PROMPT Flex Birthing Simulators - 17 Pneumothorax Trainers - 4 The portfolio may increase or decrease during the life of any future contract. Service Requirements Under Consideration The Trust is interested in understanding supplier capability to provide: Preventative maintenance programmes. Planned servicing. Inspection and condition assessments. Repair and refurbishment services. Replacement components and consumables. Collection and return logistics. Mobile engineer/site visit support. Technical diagnostics and fault finding. Annual service reporting. Asset condition reporting. Lifecycle planning and replacement recommendations. Support for future purchases and newly acquired equipment. Integration with asset management systems where available. Calibration, testing and certification services (where applicable). Equipment Locations Equipment is currently distributed across multiple education and training locations including: Gloucestershire Bristol, North Somerset and South Gloucestershire (BNSSG) Bath, Swindon and Wiltshire (BSW) Somerset Devon Dorset Cornwall Suppliers should indicate whether support can be delivered across all locations. Information Requested Interested suppliers are invited to provide information in a single PDF regarding: Organisation Details Company name. Relevant experience. Service coverage areas. Manufacturer approvals or accreditations. Technical Capability Experience supporting Laerdal products. Experience supporting Limbs & Things products. Availability of trained engineers. Availability of genuine replacement parts. Service Delivery Model On-site servicing capability. Workshop-based servicing capability. Collection and return arrangements. Service level options. Commercial Information Indicative servicing costs. Typical repair call-out costs. Repair pricing methodology. Annual maintenance contract options. Asset management support options. Added Value Services Asset tracking solutions. Online reporting portals. Equipment lifecycle management. Refurbishment programmes. Sustainability and reuse initiatives. Market Engagement Responses Suppliers wishing to participate in this market engagement exercise should provide a brief capability statement together with indicative pricing information and relevant supporting material. Responses will be used solely for market research and procurement planning purposes. Estimated Future Contract The Trust anticipates that any future arrangement may cover: Existing manikin inventory. Future equipment purchases. Servicing, maintenance, repair and refurbishment requirements. Multi-site support across the South West region. The Trust reserves the right to undertake a competitive procurement process at a later date.