NENC ICB Clinical Support Information and Pathway Implementation for the North Area Integrated Care Partnership

NHS North East and North Cumbria Integrated Care Board (NENC ICB) (the Contracting Authority), are undertaking a procurement to commission management/maintenance of an existing Agilio TeamNet clinical portal, specifically, a service for the clinical support information and pathway implementation for the North Area Integrated Care Partnership. The Integrated Care Systems (ICS) clinical conditions strategy requires networks and workstreams to support the delivery of high-quality care. Their work will include use of nationally recognised best practice guidance and the tools to enable all parts of the NENC ICB to provide high quality care. Guidance and pathways need to be collated, reviewed and adopted across the region, with access enabled across the system for all clinicians to enable the right care to be given at the right time in the right place. The required services will need to be supplied in accordance with the NENC ICB service specification found in the published tender documentation. The contract term is for 2 years commencing 01 April 2027.

Additional Information:

Firstly, the "Transfer of Undertakings (Protection of Employment) Regulations 2006" as amended by the "Collective Redundancies and Transfer of Undertaking (Protection of Employment) (Amendment) Regulation 2014" (TUPE) may apply to this contract and related information can be found in the published tender documentation. However, Bidders are advised to obtain their own legal advice and carry out due diligence including the New Fair Deal non-statutory policy setting out how pensions issues are to be dealt with when staff are compulsorily transferred from the public sector to independent providers delivering public services. NENC ICB is utilising an electronic tendering tool to manage this procurement and communicate with potential bidders. Published tender documentation can be found on this electronic tendering tool. Accordingly, there will be no hard copy documents issued to potential bidders and all communications with NENC ICB, including bid submissions, will be conducted via the Atamis portal at: https://health-family.force.com/s/Welcome. It is free to register on the portal and it can be accessed at any time of day providing you have a working internet connection. Should bidders have any queries, or are having problems registering on the portal; they should contact the Atamis helpdesk via:

EMAIL: Support-health@Atamis.co.uk

PHONE: [contact details removed]

The helpdesk is open Monday - Friday between 08.00 am - 06.00 pm Tender documentation will be available on the e-tendering site from 09 November 2026 Legal, economic, financial, and technical information

Conditions for participation

Objective rules and criteria for participation

Under the Public Services (Social Value) Act 2012, Contracting Authorities must consider: (a) How what is proposed to be procured might improve the economic, social, and environmental well-being of the area where they exercise their functions; and (b) How, in conducting the process of procurement, they might act with a view to securing that improvement. Accordingly, the subject matter of the contract has been scoped to take into account the priorities of the Contracting Authority relating to "economic, social, and environmental well-being". The Central Digital Platform (CDP) is an online resource incorporating Find a Tender Service (FTS) which will make it easier for suppliers to find and bid for contract opportunities. It is the place where all the regulated public procurement notices are published and supplier information is stored and updated for inclusion within bid opportunities. To take part in this bid opportunity you will need to register on FTS. It is the supplier's responsibility to ensure that the data they are sharing is accurate. This will include the need to complete basic information on the supplier information, declare it is correct and generate a share code or download a file of their information. The supplier will need to submit this share code or file in the way that was determined by the buyer in the tender notice or tender documents. If you have previously registered on Find a Tender Service you will need to re-register and enter your organisation information at https://www.gov.uk/find-tender. Suppliers will always need to complete their bids in the form and manner required by the contracting authority. A single stage competitive tendering procedure in accordance with both Section 20 and Section 9 (Light Touch Services) of the Procurement Act 2023 will be followed for this above threshold Light Touch Service procurement.