CCaaS-dienstverlening — GBLT
Issued by GBLT · via TenderNed — Netherlands
- Published
- 7 Aug 2026
- Closes
- 29 Sept 2026, 08:00 UTC
- Reference
- TN604237
- Location
- Netherlands
- Sector
- communications-networks
- Type
- services
Details
De Opdracht betreft het Implementeren en aansluitend verzorgen van de dienstverlening met betrekking tot de CCaaS-oplossing. Buiten de scope van de Opdracht vallen: Mobiele telefonie; Mobiel dataverkeer; Bedrijfstelefonie; Online selfservice (Mijn Loket, online selfservice GBLT).
Contracting authority: GBLT
Type of contract: Diensten
Procedure: Openbaar
National or European: Europees
Legal framework: Aanbestedingswet 2012
Notice form: Aankondiging van een opdracht - algemene richtlijn, standaardregeling
CPV codes: 64214200-1 Telefooncentralediensten
Contract period: 2026-11-15 to 2031-04-30
Place of performance (NUTS): NEDERLAND
TenderNed reference: TN604237
TED publication: 547986-2026
Electronic submission via: TenderNed
Tender documents and submission are on tenderned.nl.
Context for bidders
There are 12 open communications-networks tenders in Netherlands. This one closes in 3 days.
Similar communications-networks tenders
- Netherlands – Telephone and data transmission services – Aanbesteding Mobile Voice- & Datacommunication Services 2.0 (2026)· closes 27 Oct
- Netherlands – Mobile-telephone services – Mobiele telefonie (abonnementen en smartphones) en bijbehorende dienstverlening· closes 16 Nov
- Netherlands – Telephone and data transmission services – Aanbesteding Mobile Voice- & Datacommunication Services 2.0 (2026)· closes 27 Oct
- Netherlands – Telephone and data transmission services – Mobiele Telefonie en Data· closes 12 Nov
- Netherlands – Telecommunications services – Ondersteunend Facilitair Contactcenter NederlandWereldwijd (NWW)· closes 3 Nov
Documents
- Nota van inlichtingen 2026-09-16-1.pdfDownload (pdf)
- Bijlage Prijzenblad v2.xlsxDownload (xlsx)
- Beschrijvend document CCaaS-dienstverlening v2.pdfDownload (pdf)
- Bijlage Dimensioneringsrapportage.pdfDownload (pdf)
- Bijlage Programma van Eisen v2.pdfDownload (pdf)
- Bijlage Conceptvereenkomst v2.pdfDownload (pdf)
- Bijlage Beschrijving telefonieomgeving GBLT.pdfDownload (pdf)
- Nota van inlichtingen 2026-09-04-1.pdfDownload (pdf)
- TN604237 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20260806084602.pdfDownload (pdf)
- Bijlage UEA.pdfDownload (pdf)
- Bijlage Verwerkersovereenkomst.pdfDownload (pdf)
- Bijlage Verslag marktconsultatie.pdfDownload (pdf)
- Bijlage Toestemmingsformulier.pdfDownload (pdf)
- Bijlage Referentieverklaring.docxDownload (docx)
- Bijlage KWS-formulier.pdfDownload (pdf)
- Bijlage GIBIT-2025.pdfDownload (pdf)
- Bijlage Antwoorden kwalitatieve subgunningscriteria.xlsxDownload (xlsx)
Before you bid on this tender
A quick checklist to help you decide whether to bid and prepare a compliant submission for this communications-networks opportunity. Always verify the details on the official source.
- Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
- Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
- Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
- Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
- Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
- Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
More communications-networks tenders
- EA Mobiele abonnementenSportbedrijf Rotterdam B.V. · Netherlands
- O presente concurso público tem por objeto a adjudicação de uma proposta e a celebração de um contrato de fornecimento de serviços de comunicações M2M e soluções de comunicações empresariaisMOBI.E, SA · Portugal
- Serviços de telecomunicações de VOZ e dadosMunicípio de Caminha · Portugal
- Contratação de serviços de Telecomunicações-Voz fixa e móvel, dados fixos e móveis, pelo período de 12 meses, renovável até 36 mesesMunicípio da Figueira da Foz · Portugal
- Prestação de Serviços de Telecomunicações Móveis para os SMAS de SintraServiços Municipalizados de Água e Saneamento de Sintra · Portugal
FreeTender mirrors this notice for reference. Verify the details and bid on the official portal.
Verify & apply on the official portal →