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Accepting bidstenderKazakhstan

открытый конкурс по государственным закупкам услуг Call-центра и мониторинга обращений по вопросам оказания коммунальных услуг городскими службами

Issued by Акционерное общество "Астана-Теплотранзит" · via Goszakup — Kazakhstan state procurement portal (goszakup.gov.kz)

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Published
6 Nov 2026
Closes
18 Nov 2026, 04:05 UTC
Value
KZT 23,657,310
Reference
17918860-1
Location
Астана, г.Астана, Kazakhstan
Sector
Financial & Professional Services
Type
services

At a glance

Акционерное общество "Астана-Теплотранзит" in Астана, Kazakhstan has published a tender in financial & professional services: “открытый конкурс по государственным закупкам услуг Call-центра и мониторинга обращений по вопросам оказания коммунальных услуг городскими службами”. Submissions close on 18 November 2026, 12 days from today. The stated value is KZT 23,657,310. Quote reference 17918860-1 in any correspondence with the buyer. FreeTender has recorded 32 notices from this buyer since 2026, 3 of them currently open. There are 158 open financial & professional services notices in Kazakhstan on FreeTender. Bids are submitted to the buyer through Goszakup — Kazakhstan state procurement portal (goszakup.gov.kz), not through FreeTender.

Details

Лоты:

Лот 88493548-ОК1: Услуги справочных служб — услуги Call-центра и мониторинга обращений по вопросам оказания коммунальных услуг городскими службами (1 Одна услуга, 23 657 310.00 KZT)

Описание лота 1: Услуги справочных служб; услуги Call-центра и мониторинга обращений по вопросам оказания коммунальных услуг городскими службами

Код ЕНС ТРУ: 822010.000.000000

Место поставки / выполнения: 711110000, г.Астана, район Алматы г. Астана, ул. И.Жансугурова 7

Срок поставки / выполнения: 2027 жыл бойы

Номер объявления: 17918860-1

Способ закупки: Открытый конкурс

Предмет закупки: Услуга

Организатор: Акционерное общество "Астана-Теплотранзит"

Количество лотов: 1

Сумма закупки: 23 657 310.00 KZT

Приём заявок: 2026-11-11 09:00 — 2026-11-18 09:05 (Астана)

Статус: Опубликовано

Заявки подаются на портале goszakup.gov.kz (требуется регистрация и ЭЦП).

Context for bidders

We hold 32 notices from Акционерное общество "Астана-Теплотранзит", going back to September 2026 — 3 of them still open. They buy mostly in Manufacturing & Supply, Transport & Logistics and IT & Telecom. There are 158 open Financial & Professional Services tenders in Kazakhstan. This one closes in 12 days.

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Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this financial & professional services opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

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