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9947 Station Services Mediation System (SSMS)

Issued by Iarnród Eireann-Irish Rail · via eTenders — Ireland (national public procurement portal)

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Published
2 Sept 2026
Closes
14 Oct 2026, 11:00 UTC
Bid opening
14 Oct 2026, 11:30 UTC
Reference
8964855
Location
Ireland
Sector
IT & Telecom
Type
goods

Details

Iarnród Éireann – Irish Rail (IÉ) is seeking to establish a contract for the design, supply, configuration, integration, commissioning, support and maintenance of a Station Services Mediation System (SSMS). The SSMS will provide the central processing, integration and management platform for real-time passenger information services across the Iarnród Éireann railway network. The system will interface with existing and future IÉ operational systems, including timetable systems, signalling systems, Passenger Information Display Systems (PIDS), Long Line Public Address (LLPA) systems and external passenger information platforms. The solution will support the phased migration from IÉ's existing Customer Information Systems to the future Centralised Traffic Control and Communications Based Interlocking (CBI) environment while maintaining continuity of passenger information services throughout the transition. The scope includes all necessary software, licences, configuration and integration services, testing, commissioning, migration, documentation, training, maintenance, technical support, cybersecurity updates, lifecycle and obsolescence management required to provide a fully operational and supported SSMS solution. The proposed contract will be for an initial period of eight (8) years, with an option for IÉ to extend the contract for a further three (3) years at its discretion.

Contracting authority: Iarnród Eireann-Irish Rail

Procurement type: Supplies

Procedure: Negotiated with prior call for competition

Contract involves: A Public Contract

CPV codes: 48813000-Passenger information system; 72263000-Software implementation services; 72265000-Software configuration services; 72267100-Maintenance of information technology software

Contract duration: 8 years

Awarded in lots: No

Evaluation: Most Economically Advantageous Tender (MEAT)

Clarification period ends: 01/10/2026 12:00

Tender opening: 14/10/2026 12:30

EU funding: No

Region (NUTS): IE

Tenders are submitted through etenders.gov.ie, which requires supplier registration.

Context for bidders

We hold 8 notices from Iarnród Eireann-Irish Rail, going back to April 2024 — 8 of them still open. They buy mostly in IT & Telecom, Agriculture & Food and Construction & Infrastructure. There are 73 open IT & Telecom tenders in Ireland. This one closes in 19 days.

Documents

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this it & telecom opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

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